Be careful when switching energy supplier

It has come to our attention that some residents within the Triangle are having their energy suppliers - Gas, Telephone, Electric etc - switched without their consent. One particular resident is continually having these problems and this matter has now been referred to the police as it is believed to be a malicious act by causing continuous inconvenience. However, most cases are in error; perhaps a new resident gave incorrect address details. Please do be careful when switching energy suppliers that you do give correct information. Otherwise it can take hours of unnecessary calls to energy suppliers to rectify the procedure. Also vulnerable and elderly occuplants can become very confused when energy supplies are switched without their consent. Here is what you should do if you receive an unexpected final bill or welcome letter from a new energy supplier. Why is this happening? This could happen if: a supplier made a mistake, for example by confusing your...